Checking Complaints On Child Care Programs
To check the complaint history of a program, visit the NYS Office of Children and Family Services website at www.ocfs.state.ny.us or call the Albany Regional Licensing Office at (518) 402-3038.
To check the specific complaint history of all registered family and school-age programs in Albany, Rensselaer and Schenectady Counties, call the Capital District Child Care Council at (518) 426-7181, ext. 303.
Contact the Capital District Child Care Council with any questions and speak to a Parent Educator by calling 518.426.7181, or emailing Tricia Howland.
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Phone: 518 426-7181
Toll Free: 1-800-521-KIDS(5437)
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Referrals to Child Care Programs are not intended to serve as any type of recommendation. Parents are encouraged to visit several facilities before making a final child care arrangement. It may also be a good idea to ask the child care facility for references and to check them. Only parents can determine whether the quality of care is right for their child.
Any information that is provided to the Capital District Child Care Council is kept confidential and will not be shared with any third party without written permission. The Capital District Child Care Council is committed to maintaining the confidentiality of its consumers.
If you have any comments or concerns about the services you have received from a Parent Educator at the Capital District Child Care Council, please contact the Director of Operations, Lynda Weismantel at 518.426.7181 Ext. 321.
Contact the Capital District Child Care Council with any questions and speak to a Parent Educator by calling 518.426.7181, or emailing Tricia Howland at thowland@cdcccc.org.
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